Shipping policy

Shipping Policy – Buvola

Thank you for shopping at Buvola. Below you will find detailed information about our shipping process, delivery times and tracking procedures.

Order Processing Time

All orders are processed and prepared for shipment within 3 to 5 business days after the order is placed.
Once your order is shipped, you will receive an email containing your tracking number and carrier details.

Shipping Times

Estimated delivery times vary by region:

• Europe: 5 to 12 business days
• United Kingdom: 5 to 10 business days
• United States & Canada: 7 to 15 business days
• Australia: 7 to 14 business days
• Rest of the World: 10 to 20 business days

Please note

For orders shipped with free shipping, delivery may take 15 to 25 business days depending on your location and international carrier processing times.
Even in these cases, our priority is always to deliver your order as quickly as possible.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the weight of your items.

Order Tracking

Once your order is shipped, a tracking number will be sent to your email.
You can track your package using the carrier’s website.

Incorrect Addresses

Please ensure all shipping information is correct at checkout.
Buvola is not responsible for delays or lost packages caused by incorrect shipping details.

Customs and Import Taxes

Buyers are responsible for any customs duties, taxes or import fees that may apply.
Buvola is not responsible for delays caused by customs processing.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact us at buvolastore@gmail.com and we will help resolve the issue.

Contact

For any shipping-related questions, please reach out to us at:
buvolastore@gmail.com